How does the salary as a Technical Support at Blackboard compare with the base salary range for this job?
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The average Blackboard Inc. salary ranges from approximately $20,000 per year for Helpdesk Technician to $141,618 per year for Staff Engineer. Average Blackboard Inc. hourly pay ranges from approximately $10.87 per hour for Customer Service Representative to $40.00 per hour for Digital Marketer.
Blackboard employees earn $78,000 annually on average, or $38 per hour, which is 17% higher than the national salary average of $66,000 per year. According to our data, the highest paying job at Blackboard is a Senior Technical Manager at $151,000 annually while the lowest paying job at Blackboard is an Operations Supervisor at $30,000 annually.
178 Blackboard employees have shared their salaries on CareerBliss. Select your job title and find out how much you could make at Blackboard.
Senior Technical Manager is the highest paying job at Blackboard at $151,000 annually.
Operations Supervisor is the lowest paying job at Blackboard at $30,000 annually.
Provide prompt and accurate updating of support requests entered into the support request tool, including detailed status and problem resolution (s).
The office of Curriculum, Pedagogy & Design supports the effective design of courses and curricula through evidence-based approaches.
Event & Classroom Support: Provide support as needed for after-hours events and class.
Determine equipment malfunctions and perform minor repairs or arrange repair with other College technicians.
At least 1+ years as remote IT support technician in a service desk environment.
The incumbent will provide support for resource sharing and interlibrary loan, including retrieving and scanning material, and responding to inquiries.
Utilize remote support software as a tool in resolving technical issues in a timely manner.