blackboard issues with mac

by Ms. Winnifred Terry 9 min read

Why is Blackboard not working on my Mac?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

Is Blackboard compatible with Mac?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

How do I get Blackboard Collaborate to work on my Mac?

Installing and downloading the Blackboard Launcher on a MacClick the session link. ... Click the Download button in either the Download pop-up or the Launching or Session Login page. ... (Chrome users only) Unzip the Blackboard Collaborate Launcher file in your downloads folder.More items...

Why isn't my Blackboard Collaborate working?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Does Blackboard work well on Safari?

Google Chrome is the recommend browser for Blackboard. Firefox also works well. Safari will work for Mac OS devices. Microsoft Edge and Microsoft Explorer are not recommended.Oct 4, 2021

What device is not compatible with Blackboard?

Tested devices and operating systems ChromeOS is not supported on devices other than Chromebooks such as ChromeOS running on Windows. ChromiumOS and Chromebit are not supported. Blackboard strives to make all its products as accessible as possible.

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

How do I get Blackboard Collaborate Ultra?

If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.

How do I log into Blackboard Collaborate?

0:253:33How to Access Blackboard Collaborate Ultra - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhat you want to click on is this the course room you click on the course room. And then over hereMoreWhat you want to click on is this the course room you click on the course room. And then over here you click on join course room.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

How do I improve my Blackboard connection?

Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.

How do I update Blackboard Collaborate?

On the Administrator Panel, under Software Updates, select Blackboard Learn Updates Available. Select Get It Now! to go the Blackboard Learn Downloads page and select the desired update. Download the update and the release notes, which provide warnings, tips, and installation instructions.