Blackboard Known Issues
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Recently Reported Issues: GRADING. Graded item displayed as Letter Grade shows incorrect grades after point value of the graded item is modified. CONTENT ACCESS. Opening Microsoft documents request userid/password. FILE UPLOAD. Common file upload problems. OTHER. Cannot see chevrons in Firefox. ...
Blackboard outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for …
There are issues for both instructors and students when attaching files to interactive tools (e.g. discussion boards, journals, and blogs) in Blackboard 9.1. In certain cases, instructors may see...
Jul 21, 2021 · Note: if you receive an error message stating “unable to send mail” but you do receive your copy of the e-mail which you just sent through Blackboard, then it is likely that most of your students received the e-mail also, but one or more of the students in your course is having some problem with their e-mail account. The students can contact the Help Desk (859-4181) …
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Make sure it is up-to-date. For Windows/Mac try with a wired internet connection instead of wireless (WiFi) Move closer to your router to increase wireless connection. Stop other applications and streaming to increase bandwith.
We've narrowed down the possible causes for this Blackboard Sign On error to be: The Blackboard servers are overloaded or experiencing downtime. A login system cache issue. Users were not logging out before closing the Blackboard webpage.Oct 24, 2020
When the text you enter into Blackboard has extra space, has funny characters, or looks goofy in some other way, this usually happens when you cut and paste from a Word document or from the web.
Blackboard doesn't have email support.
Sometimes, because of network issues, Blackboard can be slow to respond, particularly if you are uploading any files. Do not close the web browser, or minimize it to do other things while the assignment/post is uploading, as this may terminate the upload before it is completed.May 24, 2021
From the pull down menu select View Grade Details. 4. On the screen that appears, find the submission near the bottom of the screen. To the right of the entry, click the button labeled Clear Attempt.
Submit an assignmentOpen the assignment. ... Select Write Submission to expand the area where you can type your submission. ... Select Browse My Computer to upload a file from your computer. ... Optionally, type Comments about your submission.Select Submit.
Issue: User receives 'Sign On Error' when trying to login to Blackboard. Resolution: USE FIREFOX OR CHROME! Safari and Internet Eplorer/Edge don't work consistently. Once you see this error, you will need to clear the history, cache, and cookies on your web browser.
To logout, click the logout button in the upper right corner of Blackboard. One the next screen, click the “End SSO Session” button.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.