Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
Ultimately, this may cause your computer to reset its Internet connection in an attempt to overcome the connection problem, disconnecting you from Blackboard Collaborate. If your connection is poor, try selecting a higher connection speed (broadband users) or lower connection speed (dial-up users).Aug 4, 2014
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
Reviewers felt that Zoom meets the needs of their business better than Blackboard Collaborate. When comparing quality of ongoing product support, reviewers felt that Zoom is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Zoom over Blackboard Collaborate.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Make sure your browser is a selected app for both the Camera and Microphone. Open Chrome Preferences, select Advanced and Site Settings. Select Camera or Microphone. Make sure the session is in the Allow list.
Collaborate Ultra is an interactive and effective teaching tool that is browser-based and does not require users to download a separate launcher which allows users to schedule and record a session right within Blackboard itself! (We recommend using Google Chrome or Mozilla Firefox for the best user experience.)Dec 15, 2020
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
Follow these steps to run the audio and video set up any time:Open My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. ... Choose the camera you want to use.
Ensure that sound volume on the computer is not muted or set really low. Ensure that sound volume on the desired audio output device (e.g., speakers or headset) is not muted or set really low. Some headsets have a mute or volume knob on them. Ensure that cables going to speakers or headset are all firmly plugged in.Apr 23, 2020
You can launch Blackboard Collaborate Ultra sessions from the Blackboard app if a link is provided within a course. You're directed to a web browser to join the session. Collaborate is supported on these devices and browsers: Android: Chrome browser.