Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Make sure it is up-to-date. For Windows/Mac try with a wired internet connection instead of wireless (WiFi) Move closer to your router to increase wireless connection. Stop other applications and streaming to increase bandwith.
Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Sometimes, because of network issues, Blackboard can be slow to respond, particularly if you are uploading any files. Do not close the web browser, or minimize it to do other things while the assignment/post is uploading, as this may terminate the upload before it is completed.May 24, 2021
The default size limit for content uploaded through the user interface is 2500 MB. When attempting to upload files larger than 2500 MB using the interface, users will receive an error. This limit does not apply to Web Folder or Blackboard Drive uploads. To learn more about Drive, see Blackboard Drive.
Yes. Blackboard leverages Respondus Monitor and LockDown Browser to prevent and detect cheating during online exams and SafeAssign plagiarism checker to identify plagiarized content. Respondus Monitors accesses the computer's webcam and microphone to record the exam environment while recording the computer screen.Mar 30, 2022
If you are unable to login into the Blackboard mobile app but able to login via your desktop or mobile browser, we would suggest that you clear your Blackboard cache (i.e. any data / saved passwords associated with Blackboard). For Android users: On your Android phone or tablet, open the Chrome app Chrome.May 15, 2021
When the text you enter into Blackboard has extra space, has funny characters, or looks goofy in some other way, this usually happens when you cut and paste from a Word document or from the web.
The Blackboard Collaborate Launcher is a software application for Mac OS X 10.8. 4 and higher. The Launcher provides a convenient and reliable way for you to access your Blackboard Collaborate web conferencing sessions and recordings.
The Blackboard mobile app for students is designed especially for students to view content and participate in courses content and organizations on a variety of devices including iOS® and Android™ devices. Blackboard Mobile Learn is supported on iOS 9.0+, Android 4.2+ and Windows 10+.Dec 6, 2021
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.