Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems. These combinations also reflect the areas of strongest support....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Chromebooks don't use an operating system that is supported by Blackboard, but many features will work. You may need to use a computer for some courses or assignments, especially those where 3rd party content has been added. Check with your instructor to learn what is required for your coursework.May 27, 2020
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox® Firefox ESR is not supportedWindows, macOSNot supportedSafari®macOS 10.13+iOS® 14+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS
Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
Blackboard Learn supports these primary browsers:Firefox from Mozilla: Windows and Mac.Safari from Apple: Mac only.Microsoft Edge from Microsoft: Windows 10 only.