Clearing Browser Cache and Cookies Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Chromebooks use the Chrome operating system which is not a supported operating system for Blackboard.
Enable Third-Party Cookies Third-party cookies are enabled by default on all supported browsers. If you are experiencing issues staying logged in to Blackboard, please review your browser settings to make sure third-party cookies are allowed.May 28, 2021
If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
Supported browsersBrowserDesktopMobileGoogle ChromeTMWindows®, macOS, UbuntuAndroidTMFirefox® Firefox ESR is not supportedWindows, macOSNot supportedSafari®macOS 10.13+iOS® 14+, iPadOSMicrosoft Edge® (Chromium)Windows, macOSAndroid, iOS
Blackboard Mobile Learn is supported on iOS 9.0+, Android 4.2+ and Windows 10+. The app is available currently on the iTunes App Store for iPhone or iPod Touch, the Google Play store for Android devices and Microsoft.com for Windows devices.Dec 6, 2021
Depending on the course and the requirements of the course, students using Chromebooks may be able to fully access the course or access just portions of the course. The reason for the varied levels of access is: Chromebook doesn't support all plugins and functionality found in traditional computers.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows