Clearing Browser Cache and Cookies ​Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021
Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.
I forgot my password. How do I reset it?Navigate to the URL where you access Blackboard.On the login page, select Forgot Your Password? or Forgot Password?Type your first name, last name, and username. You need an active email address associated with your account to receive instructions. ... Select Submit.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Welcome to Behind the Blackboard! This is where system administrators can find support, download software, obtain reference materials, and manage their accounts. For students, faculty, and other users, Behind the Blackboard is the perfect supplement to your primary campus helpdesk!
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version.
Blackboard doesn't have email support.
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...
Support. For assistance getting started with an online course and technical support contact the EPCC Blackboard Helpdesk available 24/7 (Toll Free) or visit Distance Learning Support Services.