Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.
Check whether your web browser works well with your version of Blackboard Learn. When using a screen reader, use ChromeTMand JAWS® on Windows® and use Safari® and VoiceOver on a Mac® ....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Safari13+ (desktop, Mac OS only)On iOS 12+3 more rows
If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.
For the best Blackboard Learn experience with your screen reader, use ChromeTM and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver. Visit the Accessibility topic to learn more about Blackboard's approach to accessible software.