Blackboard follows a secure-by-default policy with Release Notes and Documentation leveraged when special System Administrator consideration is required. Blackboard encourages customers to follow its Secure Configuration best practices guide when one is available and relevant to your specific Blackboard product.
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
Encryption at rest is available and enabled by default for all new Blackboard Learn SaaS environments. Environments created prior to release version 3200.10.
General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. Read on for important information about how to download your content before Blackboard is shut down.Oct 8, 2021
Certified browsers and operating systemsBrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 14+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS
Two-step verification and secure single sign-on with SAASPASS will help keep your firm's Blackboard access secure.
Blackboard can also detect cheating during online tests by recording video and audio of the candidate through the test taker's webcam and microphone. In such a case, the instructors monitor real-time activities, sounds, and voices of the candidates while they are taking online tests through Blackboard.Feb 4, 2022
Content and activity: We collect data about your responses to quizzes, your assignments and other course work, and files you submit or upload as well as your activity and actions within our products and services.
Check your Browsers and Internet Speed: We recommend using Google Chrome browser, on all your devices. Make sure it is up-to-date. For Windows/Mac try with a wired internet connection instead of wireless (WiFi)
Sometimes, because of network issues, Blackboard can be slow to respond, particularly if you are uploading any files. Do not close the web browser, or minimize it to do other things while the assignment/post is uploading, as this may terminate the upload before it is completed.May 24, 2021
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.