You can find this information within your Blackboard Learn course under Tools > Pearson Custom Tools > Diagnostics. For a Direct Integration course, click the Integration Support link, scroll down, and click Download Diagnostic Information.
Use diagnosticsFrom your LMS course, select Tools and then Content Market Tools. Need details? ... Under Used in this course, select the Pearson icon.Select Pearson Diagnostics. If you or your students can't open diagnostics, adjust your course settings.To create a . txt file for Pearson Support, select Export to File.Jan 5, 2022
You can find this information within your Canvas course under the Pearson Support and Diagnostics link. For a Direct Integration course, click the Integration Support link, scroll down, and click Download Diagnostic Information.