blackboard customer service job somerset ky

How many available jobs are there at Blackboard?

63 reviews from Blackboard Inc. employees about working as a Customer Service Representative at Blackboard Inc. in Somerset, KY. Learn about Blackboard Inc. culture, salaries, benefits, work-life balance, management, job security, and more.

Who is blackboard?

Blackboard Inc. Customer Service Representative in Somerset, KY makes about $10.98 per hour. What do you think? Indeed.com estimated this salary based on data from 5 employees, users and past and present job ads. Tons of great salary information on Indeed.com

Is blackboard an Equal Opportunity/Affirmative Action employer?

Dec 17, 2018 · Customer Service Representative reviews from Blackboard Inc. employees in Somerset, KY about Culture. Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. Sign in. Employers / Post Job. Start of main content. …

Good company to feel lost in

Never felt that I belonged here. The management team is a joke. They always pick thir favorites and they get a way with murder. But if your a hard working employee expect to be over looked.

Poor Management

Continuously adding skills with no increase of pay. When you meet the goal then you are still told that's not good enough. The expectations of taking 10+ skills and keep our calls under 5 minutes meanwhile, you are not properly trai ed, no help, and no matter who your supervisor is, their hands are tied.

Good place to work and to acquire new IT skill

Loved working for the place the management was wonderful, they also incorporated working from home. Pay was decent and hours can be flexible depending on the hours you have in the bank

I love the interaction from each client

I feel I have completed my job successfully after I have covered all the questions asked of me. I feel I have contributed to the value of this company knowing each client has successfully completed thier tasks. This is a great contributed work for. I have gained so much from the time I have started my employment

Bonus incentives are great

Pros: Company has different shifts available. Incentives are achievable and rewarding. Employee training is very Informative and beneficial. Clean and friendly workplace.

Awful

Training is short and unclear. Management vans be disorganized and fib about growth in company. The customers are nice but the job is confusing the first month.

Use them before they abuse you!

Chaotic and stressful. No real remote support. Training is horrible. You are completely unprepared for what the job requires. Leads and supervisors are rude and condescending. Low pay, no flexibility.