General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Blackboard doesn't have email support.
Blackboard support is available 24 hours a day, 7 days a week.Mar 13, 2018
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...
Monitor chat to see if someone is about to ask a question or make a comment. Open the Collaborate panel and select Open Chat. You can also supervise all private chats.
The colors map to these percentages: > 90% = green. 89–80% = yellow/green. 79–70% = yellow.
(305) 821-3333FNU will provide you with one, including the username and password. If you can't find FNU's Blackboard site you can contact our Blackboard Student Support or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Tests in Blackboard may be set to close automatically when the time limit is reached. If not, be aware that exceeding the time limit may result in a grade of zero for the test.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021