(888) 599-2720General Support If you are one of our more than 100,000 Blackboard Connect users and need assistance, contact Client Care via email or by calling (888) 599-2720, or call your school, institution or organization or visit their web site.
Web Community Manager allows parents to play an active role in their child's success with a dashboard full of personalized student data and gives community members the chance to engage with the district by checking out news and upcoming events on a modern, mobile-friendly website.
Support. For assistance getting started with an online course and technical support contact the EPCC Blackboard Helpdesk available 24/7 (Toll Free) or visit Distance Learning Support Services.
Blackboard doesn't have email support.
Site Manager: If you have editing or administrative privileges you can access the Site Manager from the dashboard after you sign in.
Monitor chat to see if someone is about to ask a question or make a comment. Open the Collaborate panel and select Open Chat. You can also supervise all private chats.
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Create a support case ticketLogin to Behind the Blackboard.Select Create a case under the Support section.Fill in the required form information, being as specific as possible. ... Type the issue in the Subject/Error Message text box.Type a detailed description of the issue or error message in the Description text box.More items...
0:093:35Gmail: Sending Email - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can just start typing their name and it will appear below. Then. You can press the Enter key orMoreYou can just start typing their name and it will appear below. Then. You can press the Enter key or the tab key to add the person. You can add a lot of email addresses really quickly this way.
Send a messageFrom the Blackboard Communications HQ app, select New Message.Select the delivery method. ... Select Recipients and select the class, user group, or individuals you want to message. ... Type your message subject and content. ... Optionally, select the Camera icon to add a photo to the message.More items...
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...