Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
For the list of IP ranges, see the networking article on Behind the Blackboard (available in English only). If your firewall is not open to this range, we'll try the UDP 50000 port. If that fails, traffic can connect using the Transmission Control Protocol (TCP) on port 443.
General Collaborate Ultra Troubleshooting Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
With your keyboard, press Alt + M to turn your microphone on and off. Press Alt + C to turn your camera on and off. The microphone is active after you turn it on, but you get to preview your video before others can see you. Your video will appear backwards to you.
We can confirm that users in China have access both to Blackboard Collaborate and MS Teams, but access is dependent on the quality of the internet connection and this varies in different parts of China.
Each video typically uses 360 kbps but can drop as low as 20 kbps depending on network conditions. Application sharing ranges from 70 kbps to 500 kbps depending on the content being shared and network conditions.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.
If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
Your teacher, or the meeting host, cannot hear your audio as long as you're on mute. The host, or anyone else in the meeting, for that matter, can't unmute you either. Remember that everyone in the meeting can see when you're on mute as a little mute icon appears next to your name.Dec 10, 2020
Summary. The Collaborate web camera video preview window in the lower left hand corner shows as being mirrored or reversed, which can make it difficult to monitor writing being shown via a camera feed. This article will show users how to use the Share Content > Share Camera feature to see the writing correctly.Jul 23, 2020
Anyone accessing a Collaborate session can make use of the new Gallery view, which enables you to see up to 25 participant videos on screen. Click on the View icon (four squares) top right to switch between views.Apr 9, 2021