blackboard collaborate ultra spinning wheel

Why can’t I connect to collaborate ultra?

Purple spinning wheel in Collaborate Ultra If you have tried to open a Collaborate Ultra session and only seeing a purple spinning wheel, please follow the below steps Cause: 3rd party cookies have been disabled or/and Blackboard sites blocked in cookies

Why am I getting an A03 connection error in Collaborate Ultra?

Jan 29, 2021 · Accessing Collaborate Ultra Connection Error: Spinning Purple Wheel If you are trying to connect to a session and, instead of loading, you see a spinning purple wheel, check your cookie settings. Collaborate Ultra requires cookies in order to work properly. Check your browser settings to ensure that your browser is set to allow third party cookies.

What is the blackboard chatbot?

Mar 30, 2020 · Connection Error: Spinning Purple Wheel If you are trying to connect to a session and, instead of loading, you see a spinning purple wheel, check your cookie settings. Collaborate Ultra requires cookies in order to work properly.

How do I use chat support in Blackboard?

Jul 04, 2019 · When a user clicks on the Collaborate LTI external tool or the Collaborate Ultra building block tool using a browser that has blocked 3rd party cookies the user will see a spinning purple circle and the Collaborate Scheduler page never fully loads. Affected Platforms Any browser with 3rd party cookies disabled

Why is my Blackboard Collaborate not loading?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Why can't ti hear collaborate Ultra?

No sound (you can't hear other attendees) Ensure that the correct audio device (speakers) is selected. Ensure that sound volume on the computer is not muted or set really low. Ensure that sound volume on the desired audio output device (e.g., speakers or headset) is not muted or set really low.Oct 25, 2021

How do I get Blackboard Collaborate Ultra to work?

If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.

How do I fix my camera on Blackboard Collaborate?

To access your My Settings area, open the Collaborate Panel on the lower right side of the screen. Click the My Settings button at the bottom of the page. This will open your My Settings. Click Select Set Up your Camera and Microphone to set up your audio and video.Apr 9, 2019

How do I unblock my microphone on collaborate?

You will also see the red permissions symbol in the top right hand corner of the browser address bar. Step 2: To enable these permissions, click on the padlock icon inside the address bar. Step 3: Click on the drop down box for both Camera and Microphone. Change to Allow.

How do I enable microphone on Blackboard Collaborate?

Select your profile pictures and select your name. Or open the Collaborate panel and select My Settings. Select Set Up your Camera and Microphone. Choose the microphone you want to use.

How do teachers use blackboard Ultra?

0:074:41Blackboard Collaborate Instructions for Faculty - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst log into blackboard. And enter your specific course once in your course scroll down to courseMoreFirst log into blackboard. And enter your specific course once in your course scroll down to course tools and click blackboard collaborate ultra. Next click either of the create session buttons.

How do you use Blackboard Collaborate Ultra for students?

0:002:57Student Blackboard Tutorial: Using Blackboard Collaborate UltraYouTubeStart of suggested clipEnd of suggested clipArea. Once your students click on that link they will get to this window. They will go over to theMoreArea. Once your students click on that link they will get to this window. They will go over to the triple dot and they will click on join course.

Does Blackboard Collaborate track open tabs?

No, Blackboard cannot tell when a student switches tabs on an unproctored test but the LockDown Browser disables switching tabs in a proctored test. The LockDown Browser restricts various actions and activities during tests.Mar 30, 2022

Can I use Blackboard Collaborate without a camera?

Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.

How do I test my camera on blackboard?

Click to open the Blackboard Collaborate test room If you're using a USB webcam or microphone, ensure it is connected to your computer, and click Join Session. Once you join the Collaborate session, set up your mic and webcam.

Can Blackboard access your camera?

Without proctoring software, Blackboard cannot access your webcam when you are accessing the normal assignments, submitting homework, or taking normal tests. However, when you are taking a proctored exam, Blackboard can access the webcam of your computer through the proctoring software.Feb 4, 2022

How to access chatbot on Blackboard?

You can access the chat support by clicking on the Settings button in the Collaborate Panel. Once Chat Support opens, select one of the options listed, search the knowledge base, or select other.

What browser is compatible with Collaborate Ultra?

Use the Google Chrome browser, as it is the most compatible with Collaborate Ultra. Certain older versions of Firefox are known to have audio issues. Check that your browser is fully up-to-date. Check your Audio and Video Setup to make sure your microphone is set up properly.