Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Chromebook devices that support installing and running apps from the Google Play Store can install one of the following for use with Blackboard Collaborate Ultra: Microsoft Edge. Mozilla Firefox (requires a touch-screen device)Sep 24, 2020
Collaborate Ultra requires a modern web browser with WebRTC support....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 14+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.
You can open the Settings page by clicking on the icon with three stacked horizontal lines to the left of the address bar; this will open up a dropdown menu, and Settings will be located to the bottom of the screen.
Blackboard recommends JRE versions 7 and 8 for features that depend on it. JRE version 6 might work but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6. Blackboard Learn does not require any other browser plug-ins.
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018