We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
For the best Blackboard Collaborate experience with your screen reader use ChromeTM and JAWS on a Windows® system. On a Mac® use Safari® and VoiceOver.
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.
General Collaborate Ultra Troubleshooting Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
CCU Supported BrowsersMicrosoft EdgeTM: Latest two versions. As of 1/12/2022, the newest version of Microsoft Edge is 96.0.Safari® browser: Latest two versions (or one major version if more than one year old) ... Google ChromeTM browser: Latest two versions. ... Firefox® browser: Latest two versions.
Add Tool Link Pop-up WindowType in a name for the Link, for example "Collaborate Ultra."Click on the drop-down menu and select Blackboard Collaborate Ultra from the list of options.Click the checkbox next to Available to Users to make the link immediately available to your students.More items...•Jan 4, 2019
Go to Collaborate in your course. Select the session name and select the join option. If offered by your institution, you can use the phone number to join the session anonymously. To learn more, see Join sessions from your phone.
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
Android: Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device.
Failure Code J10. Failure Code J11. The J10 and J11 error messages indicate that a network connection is blocking HTML 5 web socket connections. These error messages are usually the direct result of a network firewall configuration issue on campus or at your workplace.Oct 8, 2020