| Browser | Desktop | Mobile |
|---|---|---|
| Google Chrome | Windows 10 & 11, macOS 10.14+ | Android 9+ |
| Firefox | Windows 10 & 11, macOS 10.14+ | Not supported |
| Safari | macOS 10.14+ | iOS 14+ |
| Microsoft Edge (Chromium) | Windows, macOS | Android, iOS |
Blackboard Collaborate is committed to making the online teaching and learning experience consistent across all supported browsers Browser support Supported browsers What do we mean by support?
Discover The New Blackboard Collaborate with Ultra experience The New Collaborate With Ultra Experience. A fully redesigned, high definition, browser-based web conferencing solution that makes distance teaching and learning simple, crystal clear and worry-free. Now with mobile friendly recording and playback.
Run the browser checker to see whether Blackboard Learn supports your browser. To learn more about Blackboard's general browser support policy as well as information about Javascript, Cookies, and other software, see the Browser Support Policy. Recent updates to several browsers have included changes to how the browser handles third-party cookies.
Apr 18, 2022 · Blackboard Collaborate with the Ultra Experience User Interface Tour (Retired - Unlisted) Watch on 1. Get Ready - check your computer Browsers and Collaborate Ultra System Requirements - Collaborate Ultra Chrome OS - Chrome OS and Chromebooks are NOT supported for use with Blackboard Collaborate Web Conferencing. 2. Set up your Audio and Video
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Blackboard Learn supports these primary browsers:Firefox from Mozilla: Windows and Mac.Safari from Apple: Mac only.Microsoft Edge from Microsoft: Windows 10 only.
Open the Safari Preferences menu and select Websites. Select Camera or Microphone. Find Collaborate in the list of Currently Open Websites and select Allow from the menu.
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
A known Microsoft Edge issue has caused problems attaching and submitting open Microsoft Office files in Blackboard Learn courses. To help prevent file submission problems, if you use Microsoft Edge, Learn warns you that you should close files before uploading them.
We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.
Install the Windows LauncherOn the Room Details page, click Join Room or, in the Recordings table, click a recording link. ... A pop-up window reminds you to install the launcher. ... Open the Blackboard Collaborate setup wizard. ... Click Next > to start the setup wizard and Finish when complete.More items...
Run the browser checker to see whether Blackboard Learn supports your browser.
Analytics for Learn delivers reports and visualizations using third-party business intelligence tools from Blackboard partners, specifically Microsoft (Reporting Services) for embedded reports and Pyramid (Pyramid BI Office) for dashboard building. These products have their own commitments to browser support.
Collaborate Ultra requires a modern web browser with WebRTC support. Supported browsers include:
Click the following links to access help documentation for instructors or students.
Students should view the statements of accessibility and privacy policies on all course technologies. We recommend instructors to provide links to this software's accessibility and privacy statements in their syllabi. Locate the updated statement links for Hoonuit on the following pages:
Some of the accessibility features include full-screen reader support of all key workflows, whiteboard activities, and uploaded files. Global keyboard shortcuts for common actions are also supported.
Blackboard Collaborate with the Ultra experience uses REST APIs for custom LMS integrations.
Blackboard Collaborate uses Amazon Web Services (AWS) infrastructure and Blackboard hosting data centers to launch Ultra sessions.
The Ultra experience is entirely browser-based. No downloads or installs are required.
Collaborate uses the language preference set in your browser. If the language is not supported, your session is in English.
Collaborate is supported in Chrome on Android TM devices and Safari on iOS ® 11+. Moderators and presenters on mobile devices can share files and a blank whiteboard. They can't share an application.
Blackboard Collaborate runs best on networks that allow WebRTC over the User Datagram Protocol (UDP). Collaborate also requires web sockets, which is a common web technology.
Blackboard has introduced a new automated chatbot designed to help you troubleshoot common issues while still in your session. You can access the chat support by clicking on the Settings button in the Collaborate Panel.
If you are trying to connect to a session and, instead of loading, you see a spinning purple wheel, check your cookie settings.
For the best experience, make sure that you are using Google Chrome, as it is the most compatible with Collaborate Ultra.
Are you unable to hear the speaker or are people unable to hear you? Is your video not turning on or showing a blank screen?
Are you having trouble sharing content with your participants? Are you getting a message saying that the application sharing is starting but it does not start sharing?