Assistance with Blackboard is available anytime throughout the day, night, or weekend. The Service Desk can assist with other support issues Monday to Friday from 8 a.m. to 6 p.m.
To send an email inside of Blackboard:Select one or more Recipients, and then use the right arrow button to transfer to the name to the Selected column.Enter a Subject for your email message.Type your message.Click Attach a File to browse for files from your computer. ... Click Submit to send your message.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Monitor chat to see if someone is about to ask a question or make a comment. Open the Collaborate panel and select Open Chat. You can also supervise all private chats.
Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Install the Windows LauncherOn the Room Details page, click Join Room or, in the Recordings table, click a recording link. ... A pop-up window reminds you to install the launcher. ... Open the Blackboard Collaborate setup wizard. ... Click Next > to start the setup wizard and Finish when complete.More items...
We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
You can launch Blackboard Collaborate Ultra sessions from the Blackboard app if a link is provided within a course. You're directed to a web browser to join the session. Collaborate is supported on these devices and browsers: Android: Chrome browser.
If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
Click the Talk button to turn on the microphone. A microphone icon will appear in the Participants panel, the Talk button will display with a visual indicator and the microphone level slider will move up and down as the volume of your speech changes. Click the button again to turn off the microphone.