blackboard collaborate stuck on purple wheel

Why does Blackboard Collaborate freeze?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

How do I get Blackboard Collaborate to work on my Mac?

If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.

How do I get to my Blackboard Collaborate settings?

Access My Settings From the Collaborate panel, go to the My Settings tab panel. Spacebar or select My Settings tab panel to open.

Why is my Blackboard Collaborate not working?

Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

Why is Blackboard Collaborate not working on my Mac?

If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.

How do I get Blackboard on my Macbook?

Installing and downloading the Blackboard Launcher on a MacClick the session link. ... Click the Download button in either the Download pop-up or the Launching or Session Login page. ... (Chrome users only) Unzip the Blackboard Collaborate Launcher file in your downloads folder.More items...

Why is Blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

How do I change permissions on Blackboard?

Find the Manage Permissions pageIn the Content Collection, navigate to the folder that contains the item.Select Permissions from the item's menu.Choose an option to get started. ... Select the users or groups for the permission settings, and then choose their permissions.Select Submit to save.

How do I turn on chat on Blackboard Collaborate?

Allow chatting in your sessions You may need to turn it on. Open the Collaborate panel and select My Settings. Select Session Settings and select Post chat messages.

How do I log into Blackboard Collaborate?

0:253:33How to Access Blackboard Collaborate Ultra - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhat you want to click on is this the course room you click on the course room. And then over hereMoreWhat you want to click on is this the course room you click on the course room. And then over here you click on join course room.