blackboard collaborate screen sharing not working

by Noemi Miller 6 min read

Blackboard Collaborate (Mac): Unable to share screen

  • Click the checkbox next to your browser's icon (such as Chrome).
  • Click the lock icon again to save changes.

Check that your browser is fully up-to-date. If you see the message that Application sharing is starting but the screen does not start sharing, stop and restart the application sharing. If you are using Chrome, make sure that the Desktop Sharing extension has been installed.Jan 29, 2021

Full Answer

How do I fix screen share issues with Blackboard Collaborate?

Apr 03, 2020 · Blackboard Collaborate (Mac): Unable to share screen Click the checkbox next to your browser's icon (such as Chrome). Click the lock icon again to save changes.

What if my browser doesn't work with Blackboard Collaborate?

Jul 16, 2021 · The recommended web browsers for Blackboard Collaborate Ultra are Google Chrome and Mozilla Firefox. Some issues can be resolved by switching web browsers, or by updating their web browser. Users can also open their browsers in incognito/private mode or disable all browser extensions except for WebRTC desktop sharing

Why can't I share my screen in Collaborate Ultra?

When you join a Blackboard Collaborate Session, ensure you click ‘Allow’ on the pop up box that might appear. If you didn’t see the pop up box, try reloading the page. Your microphone will be muted when you enter the session. To unmute yourself, click the white microphone icon with the diagonal line through it towards the bottom of the screen.

Why won't my screen share?

Blackboard collaborate will not connect with windows 10/ edge Hi I have downloaded firefox Mozilla and each time I copy the link to Mozilla - edge takes over- I have set Mozilla as default browser but anything entered into it magically opens an edge page....it is amazing...in settings I have tried to unclick all boxes in the edge ap and it will ...

image

How do I allow Blackboard Collaborate to share screen?

Share audio and video streams and filesFrom a Chrome browser, open the Collaborate panel and select the Share Content tab.Select Share Application/Screen.Select the Chrome Tab option. ... Select the Share audio check box.Choose the tab you want to share from the list.Select Share.

Why can't I share my screen on blackboard Mac?

Select Security and Privacy. This will open your Security & Privacy settings. Click on the Privacy tab and scroll down to Screen Recording. Check the box next to your preferred browser(s) in order to allow the browser to share and record your screen.Mar 10, 2020

Why is blackboard not working on Chrome?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

Can students share their screen on Blackboard Collaborate?

How to enable a student to share their screen: Have all participants join your Bb Collaborate session. When ready to invite sharing, navigate to the "Attendees" tab of the "Collaborate" Panel to find the person to promote to "presenter."Aug 27, 2021

How do I enable screen share on Blackboard Collaborate Mac?

Click on the Privacy Tab and locate Screen Sharing on the left. Check the checkbox to allow Google Chrome or Firefox to share your screen. More information about this issue can be found at this link. You may need to reload your Collaborate session for the change to take effect.Sep 13, 2020

How do I share my ipad screen on Blackboard Collaborate?

In your Bb Collaborate session, navigate to the "Share Content" tab. Select on "Share Application/screen" in order to reveal the open applications on your computer (which can then be shared - you must have the application open for it to be available here.)Oct 20, 2020

Does Blackboard Collaborate work on Chrome?

Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows

What device is not compatible with Blackboard?

2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.

Which browser works best with Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

Can you see everyone on Blackboard Collaborate?

Select the “Attendees” Icon from the Collaborate Panel to view the all of the participants in the session. Attendees have microphone and camera settings in the same location as your own (at the bottom of the screen).

How do I present a presentation on blackboard?

0:002:20How to present in blackboard collaborate: A quick overviewYouTubeStart of suggested clipEnd of suggested clipHere on the right hand side there's a panel. When you open it you'll see an area where you can chatMoreHere on the right hand side there's a panel. When you open it you'll see an area where you can chat to everyone. During a session if you go back to the previous panel.

Can Blackboard Collaborate see your screen?

Yes. Blackboard's Lockdown Browser can detect screen mirroring during a proctored examination. However, Blackboard cannot detect screen mirroring, or any other activity during an unproctored examination.Mar 30, 2022

In Session Support

Blackboard has introduced a new automated chatbot designed to help you troubleshoot common issues while still in your session. You can access the chat support by clicking on the Settings button in the Collaborate Panel.

Accessing Collaborate Ultra

If you are trying to connect to a session and, instead of loading, you see a spinning purple wheel, check your cookie settings.

General Collaborate Ultra Troubleshooting

For the best experience, make sure that you are using Google Chrome, as it is the most compatible with Collaborate Ultra.

Audio and Video Issues

Are you unable to hear the speaker or are people unable to hear you? Is your video not turning on or showing a blank screen?

Application Sharing Issues

Are you having trouble sharing content with your participants? Are you getting a message saying that the application sharing is starting but it does not start sharing?

How to change microphone volume on Windows 10?

In Windows, right click on the speaker icon in the system tray and choose Playback to modify the speaker volume, and choose Recording to modify the microphone volume.

Can you lock a course room?

One option would be to lock the course room so students only have access to the scheduled sessions. If you wish to keep the course room open for general use, it would be helpful to provide instructions directing students to which session they need to attend prior to the session.

How to set time zone on Mac?

It's best to let Mac OSX set the time zone automatically for you: Click the Apple menu > System Preferences, then click Date & Time. You may need to click the padlock icon to make changes. Click Date & Time, then select Set date and time automatically and choose an appropriate server for your region.

Is Collaborate smart?

Collaborate can be quite demanding on your internet connection. Collaborate is smart, and will dynamically adjust your experience to enable you to remain in the session for as long as possible, but follow the steps below to ensure a successful session. Improve your Collaborate experience. If sharing your webcam, turn it off.

When will Windows 7 support end?

Support for Internet Explorer was dropped on March 21, 2019 due to dropping support for Flash plugins. Support for Windows 7 will end on January 1, 2021 due to all support from Microsoft ending in January 2020.

Is application sharing available on Safari?

Application Sharing is available on Chrome, Firefox, and Microsoft Edge (Chromium), with no plugins required. It is not yet available in Safari stable releases. It may be made available in a future Safari stable release.

image