Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Google Chrome. Windows 8, macOS 10.13+, Ubuntu. Android 8, Chromebook. Firefox. Windows 8, macOS 10.13+
Tested devices and operating systems ChromeOS is not supported on devices other than Chromebooks such as ChromeOS running on Windows. ChromiumOS and Chromebit are not supported. Blackboard strives to make all its products as accessible as possible.
Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Chromebooks use the Chrome operating system which is not a supported operating system for Blackboard.Feb 8, 2021
Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn servers....Supported browsers.Desktop Browser VersionsMobile Browser Base Versions1Edge287+46+Firefox78+33+Safari13+ (desktop, Mac OS only)On iOS 12+1 more row
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018
The no-cost version of Blackboard Mobile Learn is therefore avail- able on Sprint network Android devices, Sprint network BlackBerry smartphone devices, and Sprint network HP webOS devices, but also on the iPad, iPod and iPod Touch (Wi-Fi only).