Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Blackboard Learn can be used to serve media content or other types of specialized content that requires a browser plugin such as Java, Flash Player, Apple QuickTime, or other plugins to render the content.
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021
For anyone serving in the role of Moderator or Presenter in a Collaborate conference, Blackboard recommends using either Google Chrome or Mozilla Firefox. As of now, these are the only browsers that support WebRTC (Real-Time Conferencing) technology and Collaborate's Share Application feature.
Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
Follow these steps to run the audio and video set up any time:Open My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. ... Choose the camera you want to use.
To access your My Settings area, open the Collaborate Panel on the lower right side of the screen. Click the My Settings button at the bottom of the page. This will open your My Settings. Click Select Set Up your Camera and Microphone to set up your audio and video.Apr 9, 2019
1:284:09How to share audio and video content in Blackboard Collaborate - YouTubeYouTubeStart of suggested clipEnd of suggested clipFrom here i then simply click share. And now what is happening is the video is being shared all thatMoreFrom here i then simply click share. And now what is happening is the video is being shared all that tab is being shared. And from here i can start the video by clicking. Play.
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!
The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018