Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Make sure the user has the most up to date version of their internet browser. Advise your users to deactivate browser add-ons and see if that fixes their issue. Clear browser cache and refresh browser. Clearing the browser cache allows Collaborate to download the necessary components again to run a session.
If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
Settings you can change during a session If you want to change settings during a session, open the Collaborate panel, select My Settings, and open Session Settings.
Clearing Browser Cache and Cookies ​Copy & paste this link in your browser: chrome://settings/clearBrowserData. Check the boxes for "Browsing history, Cookies and other site data, and Cached images and files" Click "Clear Data" Completely close all tabs/windows and restart the browser.May 13, 2021
Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.
How to clear your Mac's system cacheIn Finder, select Go > Go to Finder.Enter ~/Library/Caches in the window that appears.Click Go, and you'll be taken to your Caches folder.This takes you to the cache folder. Now, just delete anything you don't want.Nov 9, 2021
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
Access My Settings From the Collaborate panel, go to the My Settings tab panel. Spacebar or select My Settings tab panel to open.
To edit or delete a session:Locate the session you wish to to edit or delete and click the menu button to the right of the session.Select Edit Settings to edit the session information.Select Delete Session to delete the session. A dialog box will then pop up asking you if you want to confirm deleting the session.May 13, 2021
Find the Manage Permissions pageIn the Content Collection, navigate to the folder that contains the item.Select Permissions from the item's menu.Choose an option to get started. ... Select the users or groups for the permission settings, and then choose their permissions.Select Submit to save.