If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
The Blackboard Collaborate Launcher is a software application for Mac OS X 10.8. 4 and higher. The Launcher provides a convenient and reliable way for you to access your Blackboard Collaborate web conferencing sessions and recordings. Beginning Sunday, October 5, 2014, all Mac users on OS X 10.8.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
To access your My Settings area, open the Collaborate Panel on the lower right side of the screen. Click the My Settings button at the bottom of the page. This will open your My Settings. Click Select Set Up your Camera and Microphone to set up your audio and video.Apr 9, 2019
Installing and downloading the Blackboard Launcher on a MacClick the session link. ... Click the Download button in either the Download pop-up or the Launching or Session Login page. ... (Chrome users only) Unzip the Blackboard Collaborate Launcher file in your downloads folder.More items...
The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.
Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
Select a Camera If only one video camera is installed on your computer, Blackboard Collaborate automatically uses it when you preview and transmit video. However, if you have more than one video input device on your computer, you can choose which device to use.
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Make sure your browser is a selected app for both the Camera and Microphone. Open Chrome Preferences, select Advanced and Site Settings. Select Camera or Microphone. Make sure the session is in the Allow list.
With your keyboard, press Alt + M to turn your microphone on and off. Press Alt + C to turn your camera on and off. The microphone is active after you turn it on, but you get to preview your video before others can see you. Your video will appear backwards to you.
Blackboard can monitor and record candidates' exam environment through their computer's webcam and microphone, record computer screen, monitor and restrict right-clicking, minimize, screen capture, new window, and various other actions.Mar 30, 2022