If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.
Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
If this is your first time using the Blackboard Collaborate Launcher: Download and install the launcher. If you installed Blackboard Collaborate Launcher: Open the meeting. collab file. If you installed the launcher but Blackboard Collaborate prompts you to download it: Select Launch Blackboard Collaborate now.
Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Failure Code J10. Failure Code J11. The J10 and J11 error messages indicate that a network connection is blocking HTML 5 web socket connections. These error messages are usually the direct result of a network firewall configuration issue on campus or at your workplace.Oct 8, 2020
Welcome to Blackboard's mobile solution that helps students stay informed, up-to-date and connected. We love feedback! If you have any questions or comments use the in-app feedback to help improve the application.
Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows
A variety of modern operating systems including common desktop, tablet, and handheld devices like Windows 10, Apple OS X, IOS and Android. Blackboard maintains a complete list of tested operating systems. Note: Windows XP is NOT supported!
Certified browsers and operating systemsBrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+FirefoxWindows 10 & 11, macOS 10.14+Not supportedSafarimacOS 10.14+iOS 14+Microsoft Edge (Chromium)Windows, macOSAndroid, iOS