blackboard collaborate failure code: j10

by Emilie Wolf 4 min read

What is the failure code J10 in Blackboard Collaborate?

J10 / J11 - Socket connection error The J10 and J11 error messages indicate that a network connection is blocking HTML 5 web socket connections. These error messages are usually the direct result of a network firewall configuration issue on campus or at your workplace.Feb 25, 2021

Why is Blackboard Collaborate not working?

Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

Does Blackboard Collaborate have a limit?

Collaborate sessions support 250 attendees at a time. Administrators can turn on webinar mode to support large scale sessions of up to 500 attendees. If you invite more attendees than the session supports, not everybody invited will be able to join.

How do I activate Blackboard Collaborate?

Turn on CollaborateFrom the Administrator Panel select Tools.Find Blackboard Collaborate or Blackboard Collaborate Ultra.Turn on the course and organization tools as needed.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

Why is Blackboard Collaborate not working on my Mac?

If you do have the most recent version of Java installed, and Blackboard Collaborate is still not cooperating, the most likely fix is to clear your Java cache. These instructions are for Mac OS X 10.7. 3 and above. Step 1: Find the Java Control Panel.

How do I enable Blackboard Collaborate Ultra?

If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.

How do I get to my blackboard settings?

Settings you can change during a session If you want to change settings during a session, open the Collaborate panel, select My Settings, and open Session Settings.

How do I unblock a microphone on Blackboard Collaborate?

Use the microphone and camera icons along the bottom of the main stage or content presentation area. With your keyboard, press Alt + M to turn your microphone on and off.

How do I become a Blackboard Collaborate instructor?

0:114:41Blackboard Collaborate Instructions for Faculty - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst log into blackboard. And enter your specific course once in your course scroll down to courseMoreFirst log into blackboard. And enter your specific course once in your course scroll down to course tools and click blackboard collaborate ultra. Next click either of the create session buttons.