Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.
Best practices for best experience Close all programs on your computer except for the browser you are using for your Collaborate session. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
If your connection speed slows for any reason, the server may be sending you more information than your connection can process. The unprocessed information builds up, resulting in latency issues (e.g., delays in Audio, Video and Application Sharing).Aug 4, 2014
For 1 camera and audio this will be 68 kbps and for application sharing and audio 118 kbps. When network conditions improve, the cameras and application sharing will turn back on automatically for Chrome and Firefox users. See our Low Bandwidth Management page for more information.Sep 21, 2017
Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020
Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.
How to get more bandwidth on a shared internet connectionMethod 1. Ask others to stop using the internet. ... Method 2. Use Ethernet, not Wi-Fi. ... Method 3. Use Powerline adapters. ... Method 4. Change ISP. ... Method 5. Tweak router settings for quality of service. ... Method 6. Buy a new router.Aug 14, 2019
Collaborate Ultra is an interactive and effective teaching tool that is browser-based and does not require users to download a separate launcher which allows users to schedule and record a session right within Blackboard itself! (We recommend using Google Chrome or Mozilla Firefox for the best user experience.)Dec 15, 2020
We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.
Dedicated internet connection of at least 5 Mbps or higher, preferably LAN connected if available. You can perform speedtest of your existing connection at https://www.speedtest.net/.
We can confirm that users in China have access both to Blackboard Collaborate and MS Teams, but access is dependent on the quality of the internet connection and this varies in different parts of China.
If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.