blackboard collaborate 401 error

by Maria Glover 5 min read

401 error showed when content was opened in some courses. Multiple content attachments were unavailable. Crash when users accessed content in announcements. Reusable content items didn't render properly.

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

How do I activate Blackboard Collaborate?

0:002:13Blackboard Collaborate User Interface Tour - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen the My Settings panel to add your profile picture complete your audio and video setup andMoreOpen the My Settings panel to add your profile picture complete your audio and video setup and adjust your notification settings.

How do I get Blackboard Collaborate Ultra to work?

If you are using the Blackboard Collaborate Ultra tool, you can add Blackboard Collaborate directly to your course content.From the content area select Tools and More Tools.Select Blackboard Collaborate Ultra. By default the link name is Blackboard Collaborate Ultra. ... Select Submit.

How many participants can join a Blackboard Collaborate?

250 attendeesCollaborate sessions support 250 attendees at a time. Administrators can turn on webinar mode to support large scale sessions of up to 500 attendees. If you invite more attendees than the session supports, not everybody invited will be able to join.

Is Blackboard Collaborate like zoom?

Blackboard Collaborate Ultra is an alternative to Zoom. It allows instructors to meet synchronously with students at a set time and place. Like Zoom, BB Collaborate also allows hosts to share content or a whiteboard, record meeting sessions, create breakout rooms, and poll participants.May 23, 2020

How do I become a Blackboard Collaborate moderator?

Moderators need to use Google Chrome when conducting a Blackboard Collaborate session. 1. You will receive a Moderator and Guest link from a Blackboard Collaborate Support email address. Email the guest link to your participants.

Is Blackboard Collaborate an app?

Collaborate is supported on these devices and browsers: ... Android: Chrome browser. iOS 11+: Safari browser.

What is collaborate Ultra in Blackboard?

Blackboard Collaborate Ultra is a web conferencing tool in every Western Blackboard course. It is a real-time video conferencing tool that lets you add files, share applications, chat, and use a virtual whiteboard to interact.

How do I fix Blackboard Collaborate?

Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

How do I change settings on Blackboard Collaborate?

If you want to change settings during a session, open the Collaborate panel, select My Settings, and open Session Settings.Choose your preferred language.Only show moderator profile pictures.Gallery view.Participant permissions.

Can I edit a Blackboard Collaborate recording?

If you need to edit the recording, you can use the drop down arrow next to the recordings name and select “Edit Recording.” a. This will then open a window that allows you to edit the recording. You can change the recordings name and description, the courses the recording is available to, and enable guest links.