blackboard collaborat ultra sharing desktop troubleshooter

by Anabel Connelly 4 min read

General Collaborate Ultra Troubleshooting
Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.
Jan 29, 2021

Why can't I share my screen on blackboard?

Applications need to be open to share them. If the application isn't open, it won't appear as an option to share. Go to the Share Application/Screen button. Spacebar or select Share Application/Screen button to open an operating systems dialog window or Share Application/Screen panel in Collaborate.

How do you share screen on collaborate Ultra?

Share audio and video streams and filesFrom a Chrome browser, open the Collaborate panel and select the Share Content tab.Select Share Application/Screen.Select the Chrome Tab option. ... Select the Share audio check box.Choose the tab you want to share from the list.Select Share.

Why is blackboard not working on my computer?

Make sure that cookies from third parties are allowed. Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Blackboard, please check your browser settings to make sure you allow third party cookies.

What is the best browser to use with Blackboard Collaborate?

For the best Blackboard Collaborate experience with your screen reader use ChromeTM and JAWS on a Windows® system. On a Mac® use Safari® and VoiceOver.

Can you see everyone on Blackboard Collaborate?

Select the “Attendees” Icon from the Collaborate Panel to view the all of the participants in the session. Attendees have microphone and camera settings in the same location as your own (at the bottom of the screen).

Why does my Blackboard look weird?

When the text you enter into Blackboard has extra space, has funny characters, or looks goofy in some other way, this usually happens when you cut and paste from a Word document or from the web.

What device is not compatible with Blackboard?

Tested devices and operating systems ChromeOS is not supported on devices other than Chromebooks such as ChromeOS running on Windows. ChromiumOS and Chromebit are not supported. Blackboard strives to make all its products as accessible as possible.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

What are the only two browsers supported by CCU?

CCU Supported BrowsersMicrosoft EdgeTM: Latest two versions. As of 1/12/2022, the newest version of Microsoft Edge is 96.0.Safari® browser: Latest two versions (or one major version if more than one year old) ... Google ChromeTM browser: Latest two versions. ... Firefox® browser: Latest two versions.

Why is Blackboard not working on Mac?

The problem occurs when you are using Safari on a Mac computer. You are able to login to myCommNet but when you click the link to Blackboard it requires an additional login. This is usually due to the browser not accepting cookies. You could workaround this by using a different browser such as Chrome.

How do I change compatibility settings in Firefox?

Try running Firefox in compatibility mode. Right-click on your > Firefox icon and select > Properties. Go to the > Compatibility tab and select > Run this program in compatibility mode for: and choose > Windows 2000 from the menu. Click > Apply to confirm.Aug 11, 2009