Ensure that the correct audio device (speakers) is selected. Ensure that sound volume on the computer is not muted or set really low. Ensure that sound volume on the desired audio output device (e.g., speakers or headset) is not muted or set really low. Some headsets have a mute or volume knob on them.Apr 23, 2020
Refer to the Blackboard Collaborate troubleshooting page that will help with browser permissions for your browser. Try switching web browsers, preferably to Chrome or Firefox. Try rebooting your computer, as sometimes other applications will lock the microphone, and rebooting your computer should fix this.Oct 25, 2021
Audio set upOpen My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. Collaborate tells you that you sound great when it is receiving your audio. ... Choose the camera you want to use.
Use the microphone and camera icons along the bottom of the main stage or content presentation area. With your keyboard, press Alt + M to turn your microphone on and off.
Click to open the Blackboard Collaborate test room Once you join the Collaborate session, set up your mic and webcam. You might see a browser pop up asking for permission to use your microphone and camera - click Allow to use all of the features within Collaborate.
Can Blackboard Access Your Microphone. Yes. Blackboard can only access your microphone after you've granted permission to the LockDown Browser when starting a test. This is a requirement in most proctored Blackboard test that uses Respondus Monitor or LockDown Browser alone.Mar 30, 2022