blackboard app customer service

Is the Blackboard Help Desk 24 7?

Support. For assistance getting started with an online course and technical support contact the EPCC Blackboard Helpdesk available 24/7 (Toll Free) or visit Distance Learning Support Services.

Why is Blackboard app not working?

Go to Settings > Apps > Blackboard or Instructor > Storage > Clear Data. Uninstall the Blackboard app or Blackboard Instructor app. Restart device. Reinstall the Blackboard app or Blackboard Instructor app.

How do I email Blackboard support?

Blackboard doesn't have email support.

How do I restart my Blackboard app?

AndroidGo to Settings > Apps > Blackboard > Storage > Clear Data.Uninstall the Blackboard app.Restart device.Reinstall the Blackboard app.Aug 8, 2018

Why can't I log into Blackboard on my phone?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018

How do I access the Blackboard app?

The app is available currently on the iTunes App Store for iPhone or iPod Touch, the Google Play store for Android devices and Microsoft.com for Windows devices. From your device, access the appropriate online store. Search for Blackboard Instructor. Install the app on your mobile device.Apr 8, 2022

How do I report a problem on blackboard?

Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.

How do I send an email to Blackboard class?

Send an emailFrom the course menu, select Tools > Send Email.On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. ... Type your Subject and Message.More items...

How do you send a message on blackboard?

Send a messageFrom the Blackboard Communications HQ app, select New Message.Select the delivery method. ... Select Recipients and select the class, user group, or individuals you want to message. ... Type your message subject and content. ... Optionally, select the Camera icon to add a photo to the message.More items...

How do I access Blackboard on my iPhone?

Install app and log inFrom your tablet or phone, access the appropriate app store. ... If necessary, search for Blackboard.Install the Blackboard app on your mobile device.Open the Blackboard app and search for the full name of your school. ... Log in with your Blackboard Learn username and password.

How do I activate Blackboard?

To activate your Blackboard course, it first needs to have been set up in Campus Solutions by an administrator, and you must also be enrolled on it as a Primary Instructor. Check with your school/programme administrator if you can't see the Blackboard course listed in the staff portal.

Is Blackboard an Android app?

The Blackboard app is designed especially for students to view content and participate in courses. The app is available on iOS and Android mobile devices.