blackboard 9.1 not working

Who do I contact if I have trouble with blackboard?

There are issues for both instructors and students when attaching files to interactive tools (e.g. discussion boards, journals, and blogs) in Blackboard 9.1. In certain cases, instructors may see...

How do instructors view test attempts in Blackboard?

Jan 22, 2015 · Resolved - This Discussion Board issue has been resolved by the Blackboard 9.1 Service Pack 7 upgrade. Date of Resolution: December 21, 2011 Assessments – Test numbers not appearing on Test canvas during creation Blackboard 9.1 does not show question numbers on the test canvas during the creation of a test.

What is the Blackboard Mobile learn app?

Apr 01, 2014 · Blackboard 9.1 Known Issues and Work Arounds. If you are having technical problems in Blackboard, check this list to see if there is a way to resolve your problem. Area : Issue : Resolution/Work Around : General (as of 4/1/2014) Users may appear to be "randomly" kicked out of the system while taking assessments due to session timeouts. Users ...

Why can’t instructors send announcements in Blackboard?

Why is my Blackboard not working?

Internet History and Cache Sometimes, this stored data can create problems for Blackboard users trying to login to the system. If you are experiencing “Session Already Running” errors or are unable to view certain web content, try clearing your Internet history and/or cache.

Is Blackboard shutting down?

On 31 October 2021, Blackboard will shut down for good, and the deadline for downloading any content you want to save is coming up soon. Read on for important information about how to download your content before Blackboard is shut down.Oct 8, 2021

What is the latest version of Blackboard?

Blackboard Learn 9.1 v3900. 23.0 release (full version 3900.23.

Which browser works best Blackboard?

Recommended Browser We strongly recommend Blackboard students use the latest version of Mozilla Firefox for Windows or Mac because it is the most compatible with our current Blackboard systems.

Is Blackboard owned by Microsoft?

The alliance with Blackboard is part of Microsoft's ongoing commitment to help every school and campus build a Connected Learning Community, where learning is more individualized and personalized and is available any time, any place and on any device.Apr 24, 2001

Why can't I log into my Blackboard?

Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018

How do I know what version of Blackboard I have?

To determine the version of Blackboard you are currently running, click on Installation details at the bottom of your login screen. Looking at the numbers in parenthesis, note that the first set of numbers are 9.1. This indicates that you are running Blackboard 9.1.

Does Blackboard have an API?

You can request access to the Blackboard REST APIs through the Developer Portal. Once you register your application, we'll generate a unique key and secret so you can make calls and get the data you need to integrate your application with our platform. REST-based applications can access, for example: announcements.

Is blackboard a SaaS?

Blackboard Learn is hosted, delivered, and managed using a modern cloud-computing infrastructure as the environment for our software-as-a-service (SaaS) deployment.

Does Blackboard work with Microsoft Edge?

The new Windows 10 browser, Microsoft Edge, is listed as being supported by Blackboard. At this time the GVSU Blackboard Support group recommends Firefox, Chrome or Safari. A list of Blackboard supported browsers can be found here.Jan 1, 2018

Does Blackboard work on Chrome?

Blackboard Collaborate is regularly certified against the following combinations of browsers and operating systems....Certified browsers and operating systems.BrowserDesktopMobileGoogle ChromeWindows 10 & 11, macOS 10.14+Android 9+3 more rows

What device is not compatible with Blackboard?

2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don't support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.

Getting Started

How do I login to Blackboard? Visit the login page at http://umb.umassonline.net and log in with your UMass Boston email user name (not including the "@umb.edu") and password.

Blackboard Learn Faculty Support

Blackboard Learn support for faculty, requesting courses, and course design help.

When did Microsoft end development for Internet Explorer?

Microsoft ended active development for Internet Explorer in January 2016. Some newer features in Learn may not work, including Attendance and Create Recording. Reported issues isolated to Internet Explorer will not be resolved by Product Support. We recommend using another browser.

What browser is used to view pyramid dashboards?

Refer to the Microsoft website for more information on browser support for Microsoft Reporting Services. To view Pyramid dashboards, an HTML-5 compatible browser is required. Older versions of Internet Explorer that have been deprecated by Microsoft are not compatible for viewing Pyramid reports.

What is analytics for learn?

Reports and visualizations available in Analytics for Learn are delivered via third party business intelligence tools from Blackboard partners, specifically Microsoft (Reporting Services) for embedded reports and Pyramid (Pyramid BI Office) for dashboard building. These products have their own commitments to browser support, and so the details below are subject to change based on product decisions made by our partners.

Does Blackboard support WebRTC?

1. WebRTC isn’t presently supported on these browsers, so the Create Recording feature will not work on these browsers.

Is Chrome OS supported on Chromebook?

Chromebook (Chrome browser; features requiring NPAPI plug-ins are not supported) ChromeOS is not supported on devices other than Chromebooks such as ChromeOS running on Windows. ChromiumOS and Chromebit are not supported. Blackboard strives to make all its products as accessible as possible.

Does WebRTC work on Safari?

WebRTC isn’t presently supported on these browsers, so the Create Recording feature will not work on these browsers. Both Microsoft and Apple have expressed they intend to support this standard in the future, in both Edge and Safari, respectively. These browsers can play back recordings created by the feature without issue.

Is Blackboard Learn mobile compatible?

Unsupported. ** Modern mobile browsers are generally considered compatible when using Blackboard Learn release Q2 2018 or later with the Learn 2016 system theme and user -added materials are mobile-com patible. Not all tools and workflows have been optimized for mobile use.

Supported Browsers

• Blackboard supports five primary browsers for Learn releases. Links to the vendor sites for the browsers are included in this topic. Run the browser checkerto see whether Blackboard Learn supports your browser. To learn more about Blackboard's general browser support policy as well as information about Javascript, Cookies, and other software, see the Browser Support Policy. 1…

See more on help.blackboard.com

Supported Mobile Browsers

Tested Devices and Operating Systems

Analytics For Learn Browser Support