Welcome to Behind the Blackboard! This is where system administrators can find support, download software, obtain reference materials, and manage their accounts. For students, faculty, and other users, Behind the Blackboard is the perfect supplement to your primary campus helpdesk!
If you are a system administrator who has never accessed Behind the Blackboard™ and has not received credentials, or your credentials are not working, please call support at 1-877-382-2293 for assistance.Jun 16, 2014
To access Blackboard Learn, first make sure you are using the recommended browser, Google Chrome or Mozilla FireFox.Go to the Blackboard Learn site.Enter your username and password. Your username is your 8-digit NWTC ID number. Your password is the password that you created upon registration.
Important: If you are unable to log in to Blackboard this could be for one of the following reasons: The username or password has been typed incorrectly. [Please check you are typing the correct username and password. Check whether Caps Lock is on or off ].Aug 29, 2018
Report an issue while in your session.Open the Session menu and select Report an issue.Identify and describe the issues that you had during the session.Select Submit.
Support. For assistance getting started with an online course and technical support contact the EPCC Blackboard Helpdesk available 24/7 (Toll Free) or visit Distance Learning Support Services.
User accounts are locked by multiple incorrect sign in attempts. You can set accounts to automatically unlock after the amount of time you set. From Site Manager select USERS & GROUPS.
Your 900# is located under "Angel Account" or "Blackboard account" at the bottom along with your email address.Mar 2, 2017
The Blackboard app supports iOS Touch ID and Android fingerprint login. After you've set up that feature on your device, you can use your fingerprint to log in to the Blackboard app. Log in to the Blackboard app with your username and password. When prompted to use Touch ID or fingerprint login, tap Continue.
AndroidGo to Settings > Apps > Blackboard > Storage > Clear Data.Uninstall the Blackboard app.Restart device.Reinstall the Blackboard app.Aug 8, 2018
Enable Third-Party Cookies Third-party cookies are enabled by default on all supported browsers. If you are experiencing issues staying logged in to Blackboard, please review your browser settings to make sure third-party cookies are allowed.May 28, 2021
The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version. To learn how to update your iOS software, see Update Your iPhone, iPad, or iPod Touch.