asus rog troubleshoot blackboard collaborate

by Prof. Micaela Osinski 7 min read

Why won't Blackboard Collaborate work on my laptop?

Try clearing your browser cache, and reloading the session. Restart your computer. Try using Firefox instead of Chrome. Try dialling into the session using your phone.

Why is my Blackboard Collaborate video not working?

Check that your browser is fully up-to-date. Check the browser's microphone and webcam settings to make sure the correct input is selected and that Collaborate Ultra has not been blocked. Clear your browser's cache. Make sure your browser allows third-party cookies.Jan 29, 2021

Why is my Blackboard Collaborate audio not working?

If YouTube does not play audio try the following: Ensure that the correct audio device (speakers) is selected. Ensure that sound volume on the computer is not muted or set really low. Ensure that sound volume on the desired audio output device (e.g., speakers or headset) is not muted or set really low.Oct 25, 2021

Why can't I share my screen on collaborate Ultra?

Applications need to be open to share them. If the application isn't open, it won't appear as an option to share. Go to the Share Application/Screen button. Spacebar or select Share Application/Screen button to open an operating systems dialog window or Share Application/Screen panel in Collaborate.

How do I get my video to work on Blackboard Collaborate?

Follow these steps to run the audio and video set up any time:Open My Settings. Select your profile pictures and select your name. ... Select Set Up your Camera and Microphone.Choose the microphone you want to use. ... Choose the camera you want to use.

How do I enable video on Blackboard Collaborate?

Use the following steps to select a camera:Open the Preferences window: From the Edit menu, click Preferences (Windows). ... In the left panel of the Preferences window, click Camera Settings in the Audio/Video section.Select a camera from the Select the camera to use drop-down list.

How do I test my mic on Blackboard Collaborate?

Click to open the Blackboard Collaborate test room Once you join the Collaborate session, set up your mic and webcam. You might see a browser pop up asking for permission to use your microphone and camera - click Allow to use all of the features within Collaborate.

How do I fix Blackboard?

Table of ContentsReload or Hard Refresh the Blackboard Web Page Multiple Times.Check the Blackboard Server Status.Use a Different Web Browser.Clear Your Web Browser's Recent History, Cache and Cookies.Sign Out and Sign Back Into Blackboard.Avoid Leaving Blackboard Logged In on Your PC.More items...•Oct 24, 2020

How can I share my screen on blackboard?

From a Chrome browser, open the Collaborate panel and select the Share Content tab. Select Share Application/Screen. Select the Chrome Tab option. If you are on Windows, you can also select Entire Screen.

How do I share my screen in Blackboard Ultra?

0:062:13Collaborate - Share Screen - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can also share some files for students to refer to share whiteboard select share blankMoreYou can also share some files for students to refer to share whiteboard select share blank whiteboard on the top right of this screen a blank white screen will appear in your collaborative session.

Can students share their screen on Blackboard Collaborate?

How to enable a student to share their screen: Have all participants join your Bb Collaborate session. When ready to invite sharing, navigate to the "Attendees" tab of the "Collaborate" Panel to find the person to promote to "presenter."Aug 27, 2021